Terms of service

General Terms And Conditions Of Sale

The present general terms and conditions of sale (“Terms and Conditions”) apply to all orders and all sales transactions through the website https://www.carolinebosmans.com.

The website is owned and operated by CORNFLAKE BV, Schuttershofstraat, 2800 Mechelen (Belgium), with company number 0672.551.775 (the "Seller", "we" or "us", as the case may be), that acts as the seller of the Products.

By placing an order on www.carolinebosmans.com you accept these Terms and Conditions totally and without reservation. The Seller is entitled to amend the Terms and Conditions from time to time. Any changes to these Terms and Conditions will only become applicable to orders placed on or after the date of amendment.

We recommend that you print or save a copy of the Terms and Conditions on your hard drive when you have decided to place an order through www.carolinebosmans.com.

Placing An Order On The Website Www.Carolinebosmans.Com

In order to be able to place orders for Products on the website www.carolinebosmans.com, you need to fulfil the following requirements:

You have communicated your name and address, telephone number, e-mail address, payment details and other required information.

You are at least 18 years old

In case you pay by means of a payment card, you need to be the owner or authorized holder of a valid payment card to purchase Products;

Placing an order through the website www.carolinebosmans.com consists of the following steps:

Choose the products desired;

Introduce the delivery and billing information;

Authorization of payment;

We send you a confirmation of receipt of your order by e-mail as soon as the payment has been authorized;

We collect payment from your card;

We dispatch the Products;

You receive the Products.

Processing Of The Order

Orders placed through the website www.carolinebosmans.com are not binding on the Seller. They only become binding for the Seller after your order has been accepted by the Seller. We reserve the right to reject any order.

After our receipt of your order, we will send you an e-mail confirming receipt of your order indicating your order number and the details of the ordered Products. This confirmation of receipt does not imply that your order has been accepted by us. Your order will only be considered accepted and the sales contract will only be deemed to have been concluded as from the moment the Products have been dispatched to you. Also after dispatch of the Products, we reserve the right to cancel your order as long as you have not received the ordered Products.

We reserve the right to reject or to cancel any order, amongst others for the following reasons:

There was a technical or pricing error on the website www.carolinebosmans.com at the time the order was placed.

The ordered product is not available (in case the ordered Product is not available, we will inform you by e-mail).

The billing information given was incorrect or unverifiable.

Our security systems indicate that the order is abnormal or may be fraudulent.

We have reason to believe that the customer is less than 18 years of age.

In case we reject or cancel an order for any of the aforementioned reasons, we will – as the case may arise – refund the price paid for the product and the paid delivery charges.

Prices, Delivery And Processing Expenses And Taxes

The prices mentioned on the website www.carolinebosmans.com are inclusive of VAT. They only apply to orders placed through the website www.carolinebosmans.com.

Although we have constructed the website www.carolinebosmans.com carefully, the prices shown may be in error. Any prices shown in error shall be amended as soon as possible and shall not be binding on us.

Separate costs for delivery and processing and applicable taxes will be shown when placing the order.

The delivery charges will be shown in the Shopping Basket.

Availability And Delivery Of Products

The Seller does not guarantee that all Products shown on the website www.carolinebosmans.com are available. The Seller reserves the right, at any time and without prior notice, to change certain Products, to remove them from the assortment or to no longer make them available for sale.

We try to deliver ordered Products on time. Instances can, however, occur wherein we are prevented from dispatching the Products on time and from meeting our indicated delivery time. Any delivery time specified by us should therefore be considered as a non-binding estimate and not as an obligation to achieve the result of delivering the Products on the estimated delivery date.

Within a reasonable period from delivery, you should verify whether you have received the Products in good condition and whether the contents of the delivered package are complete. It is your responsibility to inform us as soon as possible of any damage to the Products and/or any shortages in the Products delivered.

In case you postpone the delivery or the receipt of the Products for an unreasonably long time after we have informed you that we have attempted to deliver the Products to you, or in case you have provided with an incorrect delivery address as a result of which the Products have been returned to us after the first attempt to make delivery, we will assume that you have exercised your right of withdrawal and we will refund the price paid for the Products in accordance with our return policy and the relevant applicable legal provisions.

Images Of Products On Www.Carolinebosmans.Com

The presentation of the colours of the Products on this website depends amongst others on the settings of your monitor and the graphic card of the visitor of the website. The colours presented may therefore differ from the actual colours of the Products.

Circumstances Outside Of Our Reasonable Control

We will do everything necessary to fulfil our obligations. We can, however, not be held liable for a delay or non-performance of our obligations in case this has been caused by circumstances outside our reasonable control. In case of delay, we will perform as soon as reasonably possible.

Liability

These Terms and Conditions set out the full extent of the Seller’s obligations and liabilities in respect of the supply of Products. To the maximum extent permitted by applicable law, there are no warranties, conditions or terms that are binding on the Seller except as expressly stated in these Terms and Conditions.

We are not liable on the basis of breach of contract, tort, indemnity or otherwise for any economic loss (including, but not limited to, any loss of income, profits and/or turnover or expected savings), loss of data, loss of goodwill or reputation damages, or any other indirect, unforeseeable, special or consequential damages, regardless how caused. Nothing in these Terms and Conditions shall limit your legal rights and nothing in these Terms and Conditions is intended to limit or exclude liability for fraud or wilful misconduct.

Severability

A term or part of a term of these Terms and Conditions that is illegal or unenforceable may be severed from these Terms and Conditions and the remaining terms or parts of the term of these Terms and Conditions continue in force.

Contact Details

In case you would have further questions regarding purchasing Products through the website www.carolinebosmans.com, you can contact us via the website.

Applicable Law

These Terms and Conditions are governed by Belgian law. The Courts of Mechelen (Belgium) have exclusive jurisdiction.